Frequently Asked Questions

Covero helps you request funds online. You complete one short request, we look for a suitable lender in our network, and you get a decision in minutes. If a lender approves you, you review the amount, repayment period and terms before you accept. Covero also points you to licensed partners for life, car, home and health insurance.

No. Covero is not a lender and does not make credit decisions, set interest rates, or fund loans. When you send a request, we look for a lender in our network that can review it, and that lender decides whether to make you an offer and on what terms.

No. Using Covero is free for borrowers, and you will never be charged a fee by Covero. If the lender charges any fees, they are set by the lender and shown to you before you accept.

We use industry-standard encryption and strict data handling practices to protect your personal and financial information. For full details on how we collect, use, and safeguard your data, please review our Privacy Policy.

Email our support team at support@covero.com, Monday to Friday, 9:00 AM to 6:00 PM ET. We respond within 24 hours.

Covero's network includes lenders licensed in most U.S. states. When you send a request, we only look for lenders licensed where you live, so what's available depends on your state's rules. Insurance availability also varies by state and by partner.

Submitting a request through Covero does not affect your credit score. However, if a lender chooses to perform a hard credit inquiry as part of their own approval process, that may impact your score. Lenders will inform you before pulling a hard credit check.

No. Sending a request through Covero doesn't mean you'll receive an offer. Whether a lender approves you depends on your financial profile, your state and the lender's own criteria.