Frequently Asked Questions

Covero is a free online marketplace that connects borrowers with a network of third-party lenders and financial service providers. We help you compare options by submitting a single request instead of applying to lenders one by one.

No. Covero is not a lender and does not make credit decisions, set interest rates, or fund loans. We connect you with lenders in our network who may offer you a loan based on the information you provide.

No. Our service is completely free for borrowers. You will never be charged a fee by Covero. If a lender you are connected with charges any fees, those are set and disclosed by the lender directly.

We use industry-standard encryption and strict data handling practices to protect your personal and financial information. For full details on how we collect, use, and safeguard your data, please review our Privacy Policy.

You can reach our support team by emailing support@covero.com. We aim to respond to all inquiries within one business day.

Covero's lender network includes providers licensed to operate in most U.S. states. Availability of specific loan products may vary depending on your location and the lenders in our network.

Submitting a request through Covero does not affect your credit score. However, if a lender chooses to perform a hard credit inquiry as part of their own approval process, that may impact your score. Lenders will inform you before pulling a hard credit check.

No. Submitting a request through Covero does not guarantee that you will receive an offer from a lender. Whether you receive an offer depends on your financial profile and the criteria of the lenders in our network.